❓ Frequently Asked Questions

1. What is VoIP and how does it work?
VoIP (Voice over Internet Protocol) allows you to make phone calls using the internet instead of traditional phone lines. It’s cost-effective, offers high-quality calls, and comes with advanced features like call forwarding, voicemail, and CRM integration.

2. Can I keep my existing phone number when switching to VoIP?
Yes. Most numbers can be ported to our VoIP service, so you can continue using your existing business number without disruption.

8. What are your pricing options?
We offer flexible and transparent pricing plans tailored to fit businesses of all sizes. Whether you’re a startup, a growing company, or an enterprise, you can choose from pay-as-you-go, monthly, or annual subscription models. Pricing depends on the service type (VoIP, Toll-Free, or DID Numbers), call volumes, and regions covered. Our goal is to keep costs affordable while delivering premium quality and reliability.

4. What are DID Numbers and why should my business use them?
DID (Direct Inward Dialing) Numbers let you have local phone numbers in multiple countries or cities without setting up physical offices. This helps you expand globally while keeping costs low.

3. What are the benefits of a Toll-Free Number?
Toll-Free Numbers give your customers a free and easy way to reach you, improving accessibility and trust. They also provide your business with a professional image and nationwide presence.

5. How quickly can I set up these services?
Most services, including VoIP, Toll-Free, and DID Numbers, can be activated within 24–48 hours. Our team ensures a smooth and hassle-free setup process.

6. Do you provide customer support?
Yes, we offer 24/7 dedicated support to assist with setup, troubleshooting, and ongoing management of your services.

7. Are these services secure?
Absolutely. We use advanced encryption and reliable infrastructure to ensure your communication is safe, private, and uninterrupted.

9. Do I need special equipment to use your services?
No special hardware is required for most of our services. Our VoIP solutions can be used with your existing devices such as computers, smartphones, or IP phones. Toll-Free and DID Numbers can be managed easily through our online platform. If you prefer advanced setups like call centers or PBX integration, we’ll guide you through the best equipment options for seamless connectivity.